Warranty
Cover Type
Warranty period
Venguard
3 Month
Prodefence
6 Month
EasyFit
1 Month
EasyFit-X
1 Month
Proguard
1 Month
Warranty Coverage (Repair)
-
Damage or missing buckle
-
Zipper problem
-
Defective selvage
Warranty Coverage (Replace)
-
Torn or hole
-
Defective underside lining
-
Uneven waterproofing
-
Shade variation (Upon 3 day purchasing date)
OTAIDO™ WARRANTY STATEMENT
This limited warranty shall apply to OTAIDO™ vehicle covers. For factory defects after warranty registration and at the discretion of the company, OTAIDO™ shall provide free of charge repair service within the warranty period. OTAIDO™ warranty coverage begins on the original date (upon warranty registration). The warranty does not cover environmental pollution, standing water, cuts from very sharp objects, shade fading, and weather resistance of fabric.
SUPPLEMENTARY SPECIFICATION
- This limited warranty is only valid in Malaysia, and the product is not eligible for any international warranty service. To the fullest extent permitted by law, warranty service may only be performed by OTAIDO™ HQ.
- OTAIDO™ may conduct diagnostic tests on customers’ products to identify the causes of failures/defects. Any warranty claims made should be included with proof/evidence such as video, photo.