Warranty

Cover Type

Warranty period

Venguard

3 Month

Prodefence

6 Month

EasyFit

1 Month

 EasyFit-X

1 Month

Proguard

1 Month

Warranty Coverage (Repair)

• Damage or missing buckle

• Zipper problem

• Defective selvage

Warranty Coverage (Replace)

• Torn or hole

• Defective underside lining

•  Uneven waterproofing

• Shade variation (Upon 3 day purchasing date)

OTAIDO™  WARRANTY STATEMENT

This limited warranty shall apply to OTAIDO™ vehicle covers. For factory defects after warranty registration and at the discretion of the company, OTAIDO™ shall provide free of charge repair service within the warranty period. OTAIDO™ warranty coverage begins on the original date (upon warranty registration). The warranty does not cover environmental pollution, standing water, cuts from very sharp objects, shade fading, and weather resistance of fabric. 

SUPPLEMENTARY SPECIFICATION

1. This limited warranty is only valid in Malaysia, and the product is not eligible for any international warranty service. To the fullest extent permitted by law, warranty service may only be performed by OTAIDO™ HQ.
2. OTAIDO™ may conduct diagnostic tests on customers’ products to identify the causes of failures/defects. Any warranty claims made should be included with proof/evidence such as video, photo.